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Terms & Conditions

Terms and Conditions

THE AGREEMENT: The use of this website and services on this website provided by Rock Collage (hereinafter referred to as "Website") are subject to the following Terms & Conditions, all parts, and sub-parts of which are specifically incorporated by reference here. This Agreement shall govern the use of all pages on this website (hereinafter collectively referred to as "Website") and any services provided by or on this website ("Services").

DEFINITIONS

“Agreement” denotes to this Terms and Conditions and the Privacy Policy and other documents provided to you by the website.

“We,” “us,” and “our” are references to ROCKCOLLAGE.COM.

“User,” “You,” and “your” denotes the person who is accessing the website for taking or availing of any service from us. User shall include the Company, partnership, sole trader, person, body corporate, or association taking services of this website.

” Website” shall mean and include rockcollage.com and any successor Website of the Company or any of its affiliates.

Parties: Collectively, the parties to this Agreement (We and You) will be referred to as Parties.

ASSENT & ACCEPTANCE

PLEASE READ THESE TERMS OF USE, OUR PRIVACY POLICY, AND ALL APPLICABLE SUPPLEMENTAL TERMS (COLLECTIVELY, THE "TERMS") CAREFULLY, AS THEY CONTAIN TERMS AND CONDITIONS THAT IMPACT YOUR RIGHTS, OBLIGATIONS, AND REMEDIES IN CONNECTION WITH YOUR USE OF THE SERVICES AND CONTENT. FOR EXAMPLE, THE TERMS INCLUDE:

  • YOUR OBLIGATION TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS.

  • LIMITATIONS OF OUR LIABILITY TO YOU; AND

  • A REQUIREMENT THAT YOU PURSUE CLAIMS OR SEEK RELIEF AGAINST US (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, RATHER THAN AS A PARTICIPANT IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.

YOUR ACCESS TO AND USE OF THE SERVICES IS CONDITIONED ON YOUR ACCEPTANCE OF AND COMPLIANCE WITH ALL APPLICABLE TERMS. If you do not agree to these Terms or our Privacy Policy, then please cease using the Services immediately. We reserve the right to change these Terms at any time (see “Changes to these Terms” below.) By accessing, browsing, and/or using the Services after updates to these Terms have been posted, you agree to be bound by the updated Terms. THESE TERMS AND OUR PRIVACY POLICY CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND ROCK COLLAGE.

Consequences of Non-Compliance

Your failure to comply with the Terms may result in the suspension or termination of your account and/or access to the Services and may subject you to civil and criminal penalties.

SERVICE

At rockcollage.com, we offer you a meticulously designed website that provides a digital platform for users to buy Products online, read Blog posts, and take classes.

AGE RESTRICTION

You must be at least 13 (Thirteen) years of age to use this website, or any Services contained herein. By using this website, you represent and warrant that you are at least 13 years of age and may legally agree to this Agreement. We assume no responsibility or liability for any misrepresentation of your age.

ACCURACY OF INFORMATION

Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to user descriptions, pricing, availability, promotions, and offers. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and conditions at any time and for any reason. We undertake no obligation to update, amend or clarify information on the Website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to and will be deemed to have been made aware of and to have accepted the changes in any revised Terms and conditions by your continued use of the Site after the date such revised Terms and conditions are posted.

ACCOUNTS AND MEMBERSHIP

If you create an account on the Services, you are responsible for keeping your account secure and for all activities that occur under your account, as well as any other actions taken in connection with it. We may monitor and review new accounts before allowing you to sign in and use the Services, but we are under no obligation to do so. Your account may be terminated if you provide false contact information of any kind. Any unauthorized use of your account or other security breaches must be reported immediately to us. We will not be held liable for your actions or omissions, including any damages incurred because of such actions or omissions. If we determine that you have violated any provision of this Agreement or that your conduct or content would tend to harm our reputation and goodwill, we may suspend, disable, or delete your account (or any part of it). You will not be able to re-register for our Services if we delete your account for the reasons stated above. To prevent further registration, we may block your email address and IP address.

COURSES/CLASSES

PURCHASES

  • If you wish to purchase a course or service made available through the Service ("Purchase"), you may be asked to provide certain information relevant to your Purchase, such as your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

  • You represent and warrant that: you are legally entitled to use any card(s) or another payment method (s) in connection with any Purchase, and (ii) the information you provide to us is true, accurate, and complete.

  • We may use third-party services to facilitate payment and completion of Purchases. By submitting your information, you authorize us to share it with these third parties in accordance with our Privacy Policy.

  • We reserve the right to refuse or cancel your order at any time for a variety of reasons, including but not limited to course or service availability, inaccuracies in the course or service description or price, inaccuracies in your order, or other reasons.

  • If we suspect fraud or an unauthorized or illegal transaction, we reserve the right to refuse or cancel your order.

E-Course Policy

By accessing online e-courses, you must agree that you have read and agree to the terms and conditions of this E-Course Terms and Conditions Agreement. The term “course” includes the e-course Web pages, courses, and all associated materials.

Use of E-Course Materials

  • All courses, materials, and references used in or related to the e-courses, are the property of the Rock Collage or third parties and used under permission granted to Rockcollage.com and may only be used in the manner detailed in this E-Course Terms and Conditions Agreement. Permission to use the material in any other way must be obtained in writing from Rockcollage.com and/or the publisher or author of the material. These materials are for the sole use of individuals registered for courses or others as approved by Rockcollage.com

  • As a course participant, you may view, read, and download all materials that are part of the course library. You can also print any or all screen and pdf file pages for your personal use in taking the e-course, but you may not communicate, share, publish or in any manner distribute to other parties the e-course, login, and references, password, readings, links, or any other materials to other users.

  • The terms and conditions regarding the use of materials apply upon registration for the course while you are taking the e-course and upon and after completing, withdrawing from, or terminating the e-course.

E-Course Access

Only Registered Course Participant registrants have access to the course discussion forum.

Refunds for E-Courses

You may leave a course at any time. However, once you are registered and have logged in to the course, you will not receive a refund for any reason. Courses are not covered by our refund policy.

Recent research indicates that on average 10 to 15 sessions are required for 50 percent of people to feel the change. Please don’t expect miracles after one or two lessons.

STORE POLICY

ORDERING

  • All the purchases from this website shall be governed by our terms and conditions.

  • Suppose you make an Order to buy any product from our website. At the time of order, while providing your details, you must be careful and warrant that the details provided are true and accurate.

  • Payment mode shall be made through AfterPay, PayPal, Stripe

  • You will need to register on the site with information about yourself that is accurate, current, and complete. The password you provide should be kept secure, and you must notify us of any breach of security or unauthorized use of your account.

  • You place an order on the site by adding your selected item(s) to the shopping bag and proceeding to checkout. Items in your shopping bag are not reserved and may be purchased by another customer. Please read and check your order carefully before submitting it.

  • Payment will be collected immediately upon completion of the payment process, and an email will be sent to confirm your order. Another email will be sent a later day to confirm the details of the delivery of your product.

  • In any case of exception, we may contact you to say that we do not accept your order. This is typically for the following reasons:

  1. the products are unavailable;(due to discontinuation of the design etc.)

  2. we cannot authorize your payment.

  3. You are not allowed to buy the products from us.

  4. We are not allowed to sell the products to you.

  • There has been a mistake in the pricing or description of the products.

  • In such a scenario, we will be sending you a mail to confirm that your order has not been accepted, and your payment will be transferred back to you within the next 24 hours from this mail.

  • We will only accept your order when we email you to confirm this (Confirmation Email). At this point:

  1. A legally binding contract will be in place between you and us; and

  2. We will dispatch the products to you or inform you of the estimated dispatch date.

  • Any order to purchase a product that you place with us is subject to acceptance by us. When you make your order online, we will provide you with an email to confirm that we have received it.

  • If there is an error in the order confirmation, please contact us immediately by email at rockcollagejjpbey@gmail.com.

  • We may refuse or be unable to process your order if Your card or Bank account does not give authorization for the payment of the purchase price.

  • You do not meet the eligibility to order criteria set out above.

  • You must notify us instantly if any particulars are inappropriate. If your payment has not been accepted, you will be informed of this in writing along with the reasons.

  • We are happy to support you; if there is an issue, you can contact rockcollagejjpbey@gmail.com for any inquiry or problem.

  • We take customer feedback very seriously and use it to constantly improve our products and quality of service.

DELIVERY POLICY

  • We know that your order arriving on time for your event is VITAL. You shall order with our free standard turnaround time. The total delivery time is the Processing time + Delivery Time.

  • Once you have placed an order, this cannot be canceled at any stage. The contract is completed on receipt of the order.

  • The estimated date for delivery of the products is set out in the Confirmation email, which will be sent within 24-48 hours after you have received a confirmation of the order email. This date is an estimate only, and we do not guarantee to deliver the products on that date.

  • If nobody is available to take delivery, please contact us using the contact details at the top of this page to arrange an alternative delivery, unless you and we agree otherwise, if we cannot deliver your products, we will not be able to cancel the order and issue you a refund.

  • Every order receives a tracking number before it leaves our facility. From the time it leaves our door to the time it gets to yours; you’ll always know where your package is.

  • Our Standard/Regular Delivery: 3-10 business days.

*** PLEASE ALSO BE AWARE THAT BECAUSE OF THE COVID-19 SITUATION, IT CAN TAKE UP TO 4 WEEKS BEFORE YOUR ORDER IS DELIVERED. WE HAVE NO CONTROL OVER THIS. IF YOU ARE NOT PREPARED TO WAIT, PLEASE DO NOT ORDER. WE HAVE BEEN WATCHING ORDERS FROM AROUND THE GLOBE, AND POSTAGE IS IMPROVING, SO IT'S ONLY GOING TO GET BETTER. WE WILL KEEP THIS SECTION UPDATED REGULARLY. ***

REFUND POLICY

Due to the limited inventory and rarity of many of the Crystals and Stones at our Shop, the majority of our crystals will be in the final sale.

We Do Not Issue Refunds Under The Following Circumstances

  • You just change your mind

  • You choose not to use our product

  • You've decided our product is "Not what I need"

  • You find that our product doesn't suit your needs

  • The product does not meet your requirement

  • You've found a different substitute for the product

GENERAL CONDITION

  • Photographs are for illustration only. Actual products may vary slightly.

  • We do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us.

  • We make material changes to these terms and conditions from time to time; we may notify you either by prominently posting a notice of such changes or via email communication.

  • The website is licensed to you on a limited, non-exclusive, non-transferable, non-sublicensable basis, solely to be used in connection with the Service for your private, personal, non-commercial use, subject to all the terms and conditions of this Agreement as they apply to the Service.

LICENSE TO USE WEBSITE

We may provide you with certain information because of your use of the Website or Services. Such information may include but is not limited to documentation, data, or information developed by us, and other materials which may assist in your use of the Website or Services ("Our Materials"). Subject to this Agreement, we grant you a non-exclusive, limited, non-transferable, and revocable license to use Our Materials solely in connection with your use of the Website and Services. Our Materials may not be used for any other purpose, and this license terminates upon your cessation of use of the Website or Services or at the termination of this Agreement.

USER CONTENT

Content Responsibility.

The website permits you to share content, post comments, feedback, etc., but you are solely responsible for the content posted by you. You represent that you have required permission to use the content.

When posting content to the website, please do not post content that:

  • contains ill-mannered, profane, abusive, racist, or hateful language or expressions, text, photographs, or illustrations that are pornographic or in poor taste, inflammatory attacks of a personal, racial or religious nature.

  • It is defamatory, threatening, disparaging, grossly inflammatory, false, misleading, fraudulent, inaccurate, unfair, contains exaggeration, or unsubstantiated claims.

  • Violating the privacy rights of any third party is unreasonably harmful or offensive to any individual or community.

  • Discriminates on the grounds of race, religion, national origin, gender, age, marital status, sexual orientation, or disability, or refers to such matters in any manner prohibited by law.

  • Violates or inappropriately encourages the violation of any municipal, state, federal, or international law, rule, regulation, or ordinance.

  • Uses or attempts to use another's account, password, service, or system except as expressly permitted by the Terms of use uploads or transmits viruses or other harmful, disruptive, or destructive files.

  • Sends repeated messages related to another user and/or makes derogatory or offensive comments about another individual or repeats prior posting of the same message under multiple emails or subjects.

  • Any submitted content that includes, but is not limited to the following, will be refused. If repeated violations occur, we reserve the right to cancel user access to the website without advanced notice.

INTELLECTUAL PROPERTY

You agree that the Website and all Services provided by us are the property of Rock Collage, including all copyrights, trademarks, trade secrets, patents, and other intellectual property ("Our IP"). You agree that we own all rights, title, and interest in and to the Our IP and that you will not use Our IP for any unlawful or infringing purpose. You agree not to reproduce or distribute Our IP in any way, including electronically or via registration of any new trademarks, trade names, service marks, or Uniform Resource Locators (URLs), without express written permission from us.

  • To make the Website and Services available to you, you hereby grant us a royalty-free, non-exclusive, worldwide license to copy, display, use, broadcast, transmit and make derivative works of any content you publish, upload, or otherwise make available to the website ("Your Content"). We claim no further proprietary rights in your content.

  • If you feel that any of your intellectual property rights have been infringed or otherwise violated by the posting of information or media by another of our users, please contact us and let us know.

USER OBLIGATIONS

As a user of the Website or Services, you may be asked to register with us. When you do so, you will choose a user identifier, which may be your email address or another term, as well as a password. You may also provide personal information, including, but not limited to, your name. You are responsible for ensuring the accuracy of this information. This identifying information will enable you to use the Website and Services. You must not share such identifying information with any third party, and if you discover that your identifying information has been compromised, you agree to notify us immediately in writing. An email notification will suffice. You are responsible for maintaining the safety and security of your identifying information, as well as keeping us apprised of any changes to your identifying information. Providing false or inaccurate information or using the Website or Services to further fraud or unlawful activity is grounds for immediate termination of this Agreement.

ACCEPTABLE USE

You agree not to use the Website or Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services, or general business of rockcollage.com.

  • You further agree not to use the Website or Services:

  • To harass, abuse, or threaten others or otherwise violate any person's legal rights.

  • To violate any of our intellectual property rights or any third party.

  • To upload or otherwise disseminate any computer viruses or other software that may damage the property of another.

  • To perpetrate any fraud.

  • To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme.

  • To publish or distribute any obscene or defamatory material.

  • To publish or distribute any material that incites violence, hate, or discrimination towards any group.

  • To unlawfully gather information about others.

INDEMNIFICATION

To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless Rock Collage and its affiliates and/or related entities, whether direct or indirect, current, former or future, and its and their respective current, former, or future officers, directors, employees, agents, successors and assigns and related third parties (each an “Indemnified Party”), for any claims, causes of action, debts, damages, losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any third-party claim that (a) your use of or inability to use the Services, (b) any user postings made by you, (c) your violation of any terms of this Agreement or your violation of any rights of a third-party, or (d) your violation of any applicable laws, rules or regulations, except to the extent caused by any unlawful or negligent act or omission by Rock Collage. Rock Collage reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Rock Collage in asserting any available defenses. An Indemnified Party may participate in the defense by counsel of its own choosing, at its own cost and expense. You shall not settle any claim that adversely affects an Indemnified Party or imposes any obligation or liability on an Indemnified Party without the Indemnified Party’s prior written consent.

EXCLUSION OF LIABILITY

You understand and agree that we (A) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties, and (B) shall not be responsible for any materials posted by us or any third party. You shall use your judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.

Further, we shall not be liable for direct, indirect consequential, or any other form of loss or damage that may be suffered by a user using the rockcollage.com website, including loss of data or information or any kind of financial or physical loss or damage.

In no event shall Rock Collage, nor its Owner, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, eventful, or exemplary costs, including without limitation, loss of proceeds, figures, usage, goodwill, or other intangible losses, consequential from (i) your use or access of or failure to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content attained from the Service; and (iv) unlawful access, use or alteration of your transmissions or content, whether or not based on guarantee, Agreement, domestic wrong (including carelessness) or any other lawful concept, whether or not we've been aware of the possibility of such damage, and even if a cure set forth herein is originated to have futile of its important purpose.

THIRD-PARTY LINKS & CONTENT

We may occasionally post links to third-party websites or other services. You agree that we are not responsible for any loss or damage caused because of your use of any third-party services linked to or from Our Website.

MODIFICATION & VARIATION

We may, from time to time and at any time without notice to you, modify this Agreement. You agree that we have the right to modify this Agreement or revise anything contained herein. You further agree that all modifications to this Agreement are in full force and effect immediately upon posting on the website and that modifications or variations will replace any prior version of this Agreement unless prior versions are specifically referred to or incorporated into the latest modification or variation of this Agreement.

SERVICE INTERRUPTIONS

We may need to interrupt your access to the website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the website may be affected by unanticipated or unscheduled downtime for any reason but that we shall have no liability for any damage or loss caused because of such downtime.

TERM, TERMINATION & SUSPENSION

We may terminate this Agreement with you at any time for any reason, with or without cause. We specifically reserve the right to terminate this Agreement if you violate any of the terms outlined herein, including, but not limited to, violating the intellectual property rights of us or a third party, failing to comply with applicable laws or other legal obligations, and/or publishing or distributing illegal material. If you have registered for an account with Us, you may also terminate this Agreement at any time by contacting us and requesting termination. At the termination of this Agreement, any provisions that would be expected to survive termination by their nature shall remain in full force and effect.

NO WARRANTIES

You agree that your use of the Website and Services is at your sole and exclusive risk and that any Services provided by us are on an "As Is" basis. We hereby expressly disclaim any express or implied warranties of any kind, including, but not limited to, the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. We make no warranties that the Website or Services will meet your needs or that the Website or Services will be uninterrupted, error-free, or secure. We also make no warranties as to the reliability or accuracy of any information on the website or obtained through the Services. You agree that any damage that may occur to you, through your computer system, or because of the loss of your data from your use of the Website or Services is your sole responsibility and that we are not liable for any such damage or loss.

LIMITATION ON LIABILITY

We are not liable for any damages that may occur to you because of your use of the Website or Services to the fullest extent permitted by law. This section applies to any claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.

CONTACTING US

If you would like to contact us to understand more about terms or wish to contact us concerning any matter, you may do so via the contact us or email us at rockcollagejjpbey@gmail.com or call us at 201-357-2347.

This document was last updated on January 20, 2022

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